*{box-sizing:border-box}body{color:#292c3d;background:#f6f7fb;margin:0;font-family:Inter,Segoe UI,sans-serif;font-size:14px}button,input,textarea{font:inherit}button,a{cursor:pointer}button{border:0;transition:all .15s}button:hover{filter:brightness(.96)}button:disabled{opacity:.5;cursor:default}:is(button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible){outline:3px solid #b29aef}a{color:#8059d6;text-decoration:none}.shell{height:100dvh;min-height:580px;display:flex}.sidebar{background:#fff;border-right:1px solid #e7e8ef;flex-direction:column;flex-shrink:0;width:220px;padding:32px 22px;display:flex}.brand{letter-spacing:-1px;font-size:23px;font-weight:800}.brand span{color:#9266ec}.sidebar small{color:#9b9daa;margin-top:9px;font-size:11px}nav{margin-top:45px}nav button{text-align:left;color:#787c8d;background:#fff;border-radius:9px;width:100%;margin-bottom:6px;padding:14px 13px;display:block}nav button.active{color:#8059d6;background:#f0eaff;font-weight:700}nav span{float:right}.sidefoot{color:#9792a5;margin-top:auto;font-size:11px;line-height:1.8}.sidefoot a,.sidefoot button{margin-top:12px;display:block}.sidefoot button{color:#8059d6;background:#f2ecff;border-radius:7px;padding:10px}main{flex-direction:column;flex:1;min-width:0;display:flex}header{background:#fff;border-bottom:1px solid #e8e9f1;justify-content:space-between;align-items:center;padding:24px 30px;display:flex}h1{letter-spacing:-.8px;margin:0 0 9px;font-size:23px}header p{color:#999cab;margin:0;font-size:12px}.badge{color:#459678;white-space:nowrap;background:#edf8f1;border-radius:20px;padding:8px 12px;font-size:11px}.badge.offline{color:#b78034;background:#fff4df}.workspace{background:#fff;border:1px solid #e8e7ef;border-radius:16px;flex:1;min-height:0;margin:24px;display:flex;overflow:hidden}.inbox{border-right:1px solid #eeeef4;flex-direction:column;flex-shrink:0;width:290px;display:flex}.inbox>input{background:#f6f7fa;border:0;border-radius:8px;width:calc(100% - 34px);margin:17px;padding:13px;font-size:12px}.list{flex:1;overflow:auto}.person{text-align:left;background:#fff;border-bottom:1px solid #f0f0f6;gap:12px;width:100%;padding:20px 17px;display:flex}.person.selected{background:#f5f1ff;border-left:3px solid #9066ed;padding-left:14px}.avatar{color:#8a65ca;background:#eee5ff;border-radius:14px;flex-shrink:0;place-items:center;width:40px;height:40px;font-weight:700;display:grid}.person>div:last-child{flex:1;min-width:0}.person b{font-size:13px}.person p{color:#9699a7;white-space:nowrap;text-overflow:ellipsis;margin:9px 0 0;font-size:12px;overflow:hidden}.time{color:#a7a8b3;float:right;font-size:10px}.conversation{flex-direction:column;flex:1;min-width:0;display:flex}.chathead{border-bottom:1px solid #eeeef4;align-items:center;gap:12px;min-height:82px;padding:18px 23px;display:flex}.chathead p{color:#999cab;margin:6px 0 0;font-size:11px}.outline{color:#8864c0;background:#fff;border:1px solid #e2d7f6;border-radius:8px;padding:10px 12px;font-size:12px}.chathead .outline{white-space:nowrap;margin-left:auto}.messages{background:#fdfdff;flex:1;min-height:0;padding:24px;overflow:auto}.row{margin:18px 0;display:flex}.row.mine{justify-content:flex-end}.row>div{max-width:85%}.row small{color:#a4a5b3;margin-bottom:6px;font-size:10px;display:block}.mine small{text-align:right}.bubble{white-space:pre-wrap;overflow-wrap:anywhere;background:#eeeff5;border-radius:13px 13px 13px 3px;padding:13px 16px;line-height:1.75}.mine .bubble{color:#fff;background:#8961e4;border-radius:13px 13px 3px}time{color:#acaebb;margin-top:6px;font-size:10px;display:block}.mine time{text-align:right}.compose{border:1px solid #dfd3f7;border-radius:12px;margin:12px 20px 18px;padding:12px}.compose textarea{resize:none;background:0 0;border:0;outline:none;width:100%;height:70px;line-height:1.6}.compose>div{justify-content:space-between;align-items:center;display:flex}.compose small{color:#aca6bb;font-size:10px}.primary{color:#fff;background:#8059de;border-radius:8px;padding:11px 18px}.profile{border-left:1px solid #eeeef4;flex-shrink:0;width:210px;padding:28px 20px}.profile>.avatar{width:54px;height:54px;margin:auto;font-size:21px}.profile h3{text-align:center;margin:14px 0 6px;font-size:16px}.profile p{text-align:center;color:#a2a4b1;margin-bottom:36px;font-size:11px}.profile label{font-size:12px;font-weight:700;display:block}.profile textarea{resize:vertical;border:1px solid #e9e6f0;border-radius:9px;width:100%;height:140px;margin:12px 0;padding:12px}.profile small{color:#a6a1b1;margin-top:28px;font-size:10px;line-height:1.8;display:block}.welcome{text-align:center;color:#868799;padding:55px 15px}.welcomeicon{color:#976be3;background:#eee6ff;border-radius:20px;place-items:center;width:64px;height:64px;margin:auto;font-size:35px;display:grid}.welcome h2{color:#39364c;letter-spacing:-.7px;margin-top:25px;font-size:21px}.welcome p{font-size:12px;line-height:1.9}.welcome input{border:1px solid #e4dfed;border-radius:8px;width:min(270px,100%);margin-top:15px;padding:12px}.quick{flex-wrap:wrap;justify-content:center;gap:7px;margin-top:20px;display:flex}.quick button{color:#8966c1;background:#f2ebff;border-radius:20px;padding:9px 12px;font-size:11px}.empty{color:#a09aa9;padding:30px 20px;font-size:12px;line-height:2}.visitor{max-width:840px;margin:auto}.visitor header{background:0 0;border:0;padding:30px 26px 20px}.visitor .workspace{border-radius:18px;margin:0 24px;box-shadow:0 8px 30px #4e316008}.visitor .chathead{color:#fff;background:#8059de}.visitor .chathead p{color:#e4d8fa}.visitor .chathead .avatar{color:#fff;background:#a282ec}.visitor .messages{background:#fcfbff}.visitor footer{color:#b0a8bf;justify-content:space-between;padding:18px 28px;font-size:10px;display:flex}.visitor footer a{color:#9990aa}.privacy{text-align:center;color:#a7a1b2;padding:0 18px 17px;font-size:10px;line-height:1.7}.error{color:#b95344;background:#fff0ed;padding:12px 25px;font-size:12px}.error button{float:right;color:inherit;background:0 0}@media (min-width:1500px){.inbox{width:340px}}@media (max-width:1100px){.profile{display:none}.sidebar{width:180px;padding:25px 15px}.inbox{width:240px}}@media (max-width:760px){.sidebar{display:none}.workspace{margin:10px}.inbox{width:175px}.person{padding:15px 9px}.person .avatar{display:none}.person.selected{padding-left:6px}.time{display:none}header{padding:20px 15px}.chathead{padding:13px}.chathead .outline{padding:8px;font-size:10px}.chathead p{max-width:160px;line-height:1.6}.compose{margin:8px}.messages{padding:12px}.visitor .workspace{margin:0 10px}.visitor header{padding:22px 15px}.visitor footer{padding:14px}.welcome{padding:28px 8px}.row>div{max-width:94%}}@media (max-width:450px){.inbox{width:125px}.inbox>input{width:calc(100% - 18px);margin:9px;padding:10px;font-size:10px}.chathead .avatar{display:none}.chathead{gap:6px}.chathead b{font-size:12px}.chathead p{font-size:10px}.compose small{font-size:9px}.compose textarea{height:60px}.compose .primary{padding:9px}.badge{font-size:10px}header p{max-width:245px;line-height:1.6}}.name-editor{background:#fff;border-bottom:1px solid #eeeef4;padding:10px 20px}.name-editor form{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.name-editor label{color:#777187;font-size:12px}.name-editor input{border:1px solid #dfd3f7;border-radius:7px;width:180px;min-width:80px;padding:9px}.name-editor .primary{padding:10px 12px;font-size:12px}.name-editor span{color:#579679;margin-left:10px;font-size:11px}@media (max-width:760px){.name-editor{padding:8px}.name-editor input{width:130px}.name-editor form{gap:5px}}.alert-controls{padding:14px 24px 0}.alert-controls>div{flex-wrap:wrap;gap:8px;display:flex}.alert-controls button{padding:9px 12px;font-size:12px}.alert-controls small{color:#9690a4;margin-top:8px;font-size:11px;line-height:1.8;display:block}.inquiry-notice{color:#7650ba;background:#eee6ff;border:1px solid #d9c7fa;border-radius:10px;align-items:center;gap:12px;margin:12px 24px 0;padding:12px 16px;font-size:12px;display:flex}.inquiry-notice span{flex:1}.inquiry-notice button{color:#7650ba;background:#fff;border-radius:7px;padding:8px 10px}.unread-count{color:#fff;background:#9162e5;border-radius:12px;margin-left:7px;padding:2px 6px;font-size:10px;display:inline-block}@media (max-width:760px){.alert-controls{padding:10px}.alert-controls small{font-size:10px}.alert-controls button{padding:8px;font-size:10px}.inquiry-notice{gap:6px;margin:8px 10px 0;padding:10px;font-size:11px}}.chathead,.name-editor,.compose,.privacy{flex-shrink:0}.profile{overflow-y:auto}.alert-controls,.inquiry-notice,header,footer{flex-shrink:0}.sound-select,.sound-volume{color:#777187;align-items:center;gap:8px;font-size:12px;display:flex}.sound-select select{color:#6f538e;max-width:210px;font:inherit;background:#fff;border:1px solid #e2d7f6;border-radius:8px;padding:8px}.sound-volume input{accent-color:#8059de;width:105px}.sound-volume output{color:#8059de;min-width:38px;font-size:12px;font-weight:700}.sound-select select:focus-visible{outline:3px solid #b29aef}@media (max-width:760px){.sound-select,.sound-volume{font-size:10px}.sound-select select{max-width:175px;padding:7px}.sound-volume input{width:85px}}.account-page{background:radial-gradient(at 50% 0,#f0e7ff,#f8f9fc 65%);place-items:center;min-height:100dvh;padding:30px 16px;display:grid}.account-card{background:#fff;border:1px solid #e9e3f2;border-radius:22px;width:min(460px,100%);padding:36px;box-shadow:0 15px 55px #7042990a}.account-card>.brand{color:#292c3d;margin-bottom:32px;display:block}.account-card>p{color:#9892a5;font-size:12px;line-height:1.8}.account-tabs{background:#f5f2fa;border-radius:10px;margin:24px 0;padding:4px;display:flex}.account-tabs button{color:#8b819c;background:0 0;border-radius:7px;flex:1;padding:11px}.account-tabs button.active{color:#8059de;background:#fff;font-weight:700;box-shadow:0 2px 6px #00000008}.account-card form label,.reset-form label{color:#625a70;margin-top:17px;font-size:12px;display:block}.account-card form input,.reset-form input{background:#fff;border:1px solid #e1dbea;border-radius:9px;width:100%;margin-top:8px;padding:13px;display:block}.account-card form small,.reset-form small{color:#9991a5;margin-top:10px;font-size:10px;line-height:1.8;display:block}.account-card form>.primary{width:100%;margin-top:24px;padding:14px}.account-error,.account-success{overflow-wrap:anywhere;border-radius:9px;margin:15px 0;padding:13px 15px;font-size:12px;line-height:1.8}.account-error{color:#b95344;background:#fff0ed}.account-success{color:#8059c0;background:#f0eaff}.account-links{border-top:1px solid #eee8f5;margin-top:25px;padding-top:20px;font-size:11px;line-height:1.8}.account-links p{color:#a49bae}.accounts-page{min-height:100dvh}.accounts-content{max-width:1000px;margin:auto;padding:20px}.account-list{margin:20px 0}.account-list article{background:#fff;border:1px solid #e7e2ef;border-radius:13px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:15px;margin:12px 0;padding:22px;display:flex}.account-list h3{margin:0 0 12px;font-size:15px}.account-list h3 small{color:#9c94a7;margin-left:8px;font-size:12px;font-weight:400}.account-list p{color:#a49cac;margin-bottom:0;font-size:10px}.account-state{color:#8d6cb5;background:#f4f0fa;border-radius:20px;padding:5px 9px;font-size:10px}.account-state.approved{color:#4e9b73;background:#eaf7f0}.account-state.disabled{color:#92929e;background:#f2f2f5}.account-actions{flex-wrap:wrap;gap:7px;display:flex}.reset-form{border-top:1px solid #eee;flex-basis:100%;padding-top:8px}.reset-form input{max-width:370px}.reset-form .primary{margin-top:15px}@media (max-width:600px){.account-card{padding:25px}.account-list article{padding:17px}}.sound-ready{color:#429267;margin-right:8px}.sound-blocked{color:#b47b1c;background:#fff2cf;border-radius:5px;margin-right:8px;padding:4px 7px}.alert-controls audio,.chat-audio{display:none}.visitor-alert-controls{flex-shrink:0;margin:0 24px 12px}.visitor-alert-controls>div{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.visitor-alert-controls button{padding:9px 12px;font-size:11px}.visitor-alert-controls span{font-size:10px}.visitor-alert-controls small{color:#a098ad;margin-top:7px;font-size:10px;line-height:1.8;display:block}.visitor .visitor-reply-notice{margin:0 24px 12px}@media (max-width:760px){.visitor-alert-controls{margin:0 12px 12px}.visitor .visitor-reply-notice{margin:0 10px 12px}}.tenant-address{color:#8f819f;background:#fbf9ff;border-bottom:1px solid #eae3f4;flex-wrap:wrap;flex-shrink:0;align-items:center;gap:12px;padding:11px 24px;font-size:11px;display:flex}.tenant-address a{overflow-wrap:anywhere}.tenant-address .outline{padding:6px 10px}.sidebar .brand{overflow-wrap:anywhere;line-height:1.5}.account-list h3{overflow-wrap:anywhere}@media (max-width:760px){.tenant-address{gap:7px;padding:10px;font-size:10px}}.visitor .welcome{padding:12px 10px}.visitor .welcomeicon{display:none}.visitor .welcome h2{margin:0 0 6px;font-size:17px}.visitor .welcome p{margin:0 0 8px;font-size:11px;line-height:1.5}.visitor .welcome input{margin-top:0;padding:8px 10px}.visitor .quick{margin-top:10px}.visitor .quick button{padding:7px 10px;font-size:10px}.lounge-brand{vertical-align:middle;letter-spacing:-1px;color:#28223e;align-items:center;gap:10px;font-size:23px;font-weight:800;display:inline-flex}.lounge-brand img{border-radius:11px;flex-shrink:0;display:block}.company-brand-name{color:#9589a4;letter-spacing:0;margin-top:12px;font-size:13px;font-weight:600;line-height:1.6}.chat-title{align-items:center;gap:14px;display:flex}.chat-title>.lounge-brand img{border-radius:13px;width:43px;height:43px}.sidebar .lounge-brand{gap:8px;font-size:21px}.sidebar .lounge-brand img{width:31px;height:31px}.account-card>.brand .lounge-brand{font-size:27px}.account-card>.brand .lounge-brand img{width:43px;height:43px}@media (max-width:760px){.chat-title{gap:10px}.chat-title>.lounge-brand img{width:35px;height:35px}.chat-title h1{font-size:20px}}.shell.visitor{background:radial-gradient(at 30% 10%,#eee8fc,#0000 55%),linear-gradient(135deg,#f7f8fc,#f2f1f7);justify-content:center;align-items:center;width:100%;max-width:none;height:100dvh;min-height:580px;margin:0;padding:24px}.visitor main{background:#fff;border:1px solid #e9e5f0;border-radius:26px;flex:none;width:460px;max-width:100%;height:min(840px,100dvh - 48px);min-height:530px;overflow:hidden;box-shadow:0 22px 90px #37295116}.visitor header{background:#fff;padding:22px 22px 18px}.visitor .chat-title{gap:12px}.visitor .chat-title h1{letter-spacing:-.6px;margin:0 0 6px;font-size:19px}.visitor header p{color:#95909f;font-size:11px}.visitor .badge{padding:6px 9px;font-size:10px}.visitor .workspace{box-shadow:none;border:0;border-radius:0;margin:0}.visitor .chathead{display:none}.visitor .messages{background:#f8f8fb;padding:22px}.visitor .welcome{text-align:left;max-width:320px;padding:30px 2px 38px}.visitor .welcomeicon{color:#8557db;background:#fff;border:1px solid #ece8f4;border-radius:16px;width:46px;height:46px;margin:0;box-shadow:0 4px 14px #4a326507}.visitor .welcome h2{letter-spacing:-.7px;color:#282333;margin:18px 0 8px;font-size:20px;line-height:1.6}.visitor .welcome p{color:#8d8796;max-width:280px;margin:0;font-size:13px;line-height:1.9}.visitor .visitor-alert-controls{background:#fff;border-bottom:1px solid #f0edf4;justify-content:space-between;align-items:center;gap:8px;margin:0;padding:0 22px 16px;display:flex}.visitor-alert-controls>span{color:#98929f;align-items:center;gap:6px;font-size:10px;display:flex}.visitor-alert-controls i{background:#6db393;border-radius:50%;width:5px;height:5px}.visitor .visitor-alert-controls button{color:#8c76ab;background:#f6f3fb;border-radius:7px;align-items:center;gap:5px;padding:6px 8px;font-size:10px;display:flex}.visitor .visitor-alert-controls button[aria-pressed=true]{color:#8059d6;background:#f0e9fc}.visitor footer{display:none}.visitor .row{margin:16px 0}.visitor .row small{color:#96909e;font-size:10px}.visitor .bubble{background:#fff;border:1px solid #efedf3;border-radius:16px 16px 16px 5px;padding:12px 14px;font-size:13px;line-height:1.7;box-shadow:0 2px 4px #33264003}.visitor .mine .bubble{color:#fff;background:#8659dc;border:1px solid #8659dc;border-radius:16px 16px 5px}.visitor time{color:#b0a8b8;font-size:9px}.visitor .compose{background:#fff;border:1px solid #e8e2f0;border-radius:17px;margin:12px 16px 0;padding:12px 13px 10px;box-shadow:0 4px 16px #56406f04}.compose:focus-within{border-color:#bba0ec;box-shadow:0 0 0 3px #8a5bdf08}.compose textarea{height:60px;font-size:13px;line-height:1.7}.compose textarea::placeholder{color:#b7afc1}.compose .compose-toolbar{justify-content:space-between;align-items:center;gap:8px;display:flex}.compose-actions{align-items:center;gap:3px;display:flex}.compose-actions button{color:#aaa0b8;background:0 0;border-radius:7px;place-items:center;width:30px;height:30px;padding:0;display:grid}.compose-actions button:hover{color:#8059d6;background:#f4eefc}.file-limit{color:#b8b1bf;margin-left:4px;font-size:9px}.compose .send-button{border-radius:11px;flex-shrink:0;place-items:center;width:34px;height:34px;padding:0;display:grid}.send-button:disabled{opacity:1;color:#b9a7d3;background:#eae3f3}.send-spinner{border:2px solid #fff6;border-top-color:#fff;border-radius:50%;width:16px;height:16px;animation:1s linear infinite send-spin}@keyframes send-spin{to{transform:rotate(360deg)}}.visitor .privacy{color:#bbb4c2;background:#fff;justify-content:space-between;align-items:center;gap:8px;padding:13px 20px 16px;font-size:9px;display:flex}.privacy-brand{white-space:nowrap;color:#b3a8be;align-items:center;gap:4px;font-weight:600;display:flex}.privacy-brand img{opacity:.45;border-radius:4px;width:13px;height:13px}.visitor .inquiry-notice{background:#f1eafa;border:0;border-radius:0;margin:0;padding:10px 20px;font-size:11px}.visitor .inquiry-notice button{padding:5px 8px;font-size:10px}.attachment{border-radius:14px;max-width:280px;margin:5px 0;overflow:hidden}.attachment-image{background:#fff;border:1px solid #eee8f3}.attachment-image img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:300px;display:block}.image-download{color:#93819f;background:#fff;justify-content:center;align-items:center;gap:5px;padding:9px;font-size:10px;display:flex}.file-card{color:#675775;background:#fff;border:1px solid #e9e2f0;border-radius:14px;align-items:center;gap:10px;width:260px;max-width:100%;padding:14px;display:flex}.file-icon{color:#9c7ac8;background:#f1eafa;border-radius:9px;flex-shrink:0;place-items:center;width:36px;height:40px;display:grid}.file-card>span:nth-child(2){flex:1;min-width:0}.file-card strong{text-overflow:ellipsis;white-space:nowrap;max-width:160px;font-size:12px;font-weight:600;display:block;overflow:hidden}.file-card small{white-space:nowrap;color:#aaa0b6!important;text-align:left!important;margin-top:5px!important;font-size:9px!important;display:block!important}.file-card>svg{color:#ad99c5;flex-shrink:0}.message-link{color:inherit;text-underline-offset:3px;overflow-wrap:anywhere;text-decoration:underline}.message-link svg{vertical-align:middle;opacity:.7;margin-left:4px;display:inline-block}.attachment-draft{color:#937bac;background:#f7f3fc;border:1px solid #eee6f7;border-radius:10px;align-items:center;gap:10px;margin-bottom:9px;padding:9px;display:flex!important}.attachment-draft>img{object-fit:cover;border-radius:6px;width:42px;height:42px}.attachment-draft>span{flex:1;min-width:0}.attachment-draft b{white-space:nowrap;text-overflow:ellipsis;max-width:230px;font-size:11px;display:block;overflow:hidden}.attachment-draft small{margin-top:3px;font-size:9px;display:block}.attachment-draft button{color:#aa97b8;background:0 0;padding:5px}.row>div{min-width:0}.bubble:empty{display:none}@media (max-width:600px){.shell.visitor{background:#fff;min-height:0;padding:0}.visitor main{width:100%;height:100dvh;min-height:0;box-shadow:none;border:0;border-radius:0}.visitor header{padding:20px 20px 16px}.visitor .messages{padding:20px}.visitor .compose{margin:10px 12px 0}.visitor .privacy{padding:12px 16px max(12px,env(safe-area-inset-bottom))}.visitor .workspace{margin:0}.visitor .row>div{max-width:88%}.visitor .welcome{padding-top:24px}.attachment{max-width:260px}}@media (prefers-reduced-motion:reduce){.send-spinner{animation:none}*{scroll-behavior:auto!important}}.shell.visitor .messages .row{margin:4px 0}.shell.visitor .messages .row small{margin-bottom:2px;line-height:1.2}.shell.visitor .messages .bubble{padding:5px 8px;line-height:1.35}.shell.visitor .messages time{margin-top:1px;line-height:1.2}.compose .album-draft{background:#f8f4fd;border:1px solid #eee5f8;border-radius:11px;margin-bottom:10px;padding:10px;display:block}.album-draft-summary{justify-content:space-between;align-items:center;gap:8px;min-width:0;margin-bottom:9px;display:flex}.album-draft-summary b{color:#8b71a7;white-space:nowrap;text-overflow:ellipsis;max-width:55%;font-size:11px;font-weight:600;overflow:hidden}.album-draft-summary small{white-space:nowrap;color:#b3a4c1;font-size:9px}.album-draft-items{grid-template-columns:repeat(auto-fill,minmax(54px,1fr));gap:7px;max-width:370px;display:grid}.album-draft-item{color:#a28aba;background:#fff;border:1px solid #e7dcf1;border-radius:8px;place-items:center;height:58px;display:grid;position:relative;overflow:hidden}.album-draft-item img{object-fit:cover;width:100%;height:100%;position:absolute;inset:0}.album-draft-item button{color:#fff;z-index:1;background:#30233c99;border-radius:50%;place-items:center;width:20px;height:20px;padding:0;display:grid;position:absolute;top:2px;right:2px}.album-draft-item>span{text-align:center;color:#fff;background:#2d203b66;border-radius:4px;min-width:15px;font-size:9px;line-height:16px;position:absolute;bottom:3px;left:4px}.photo-album{background:#fff;border:1px solid #ebe3f3;border-radius:15px;width:280px;max-width:100%;margin:5px 0;overflow:hidden}.photo-album-grid{background:#f6f1fa;grid-template-columns:repeat(2,minmax(0,1fr));gap:3px;padding:3px;display:grid}.photo-album-grid>.chat-photo{aspect-ratio:1;background:#f1eaf8;border-radius:3px;min-width:0;display:block;position:relative;overflow:hidden}.photo-album-grid img{object-fit:cover;width:100%;height:100%;transition:transform .2s;display:block}.photo-album-grid>.chat-photo>span{color:#fff;background:#30263c55;border-radius:5px;padding:3px 6px;font-size:9px;position:absolute;bottom:5px;right:5px}.photo-album[data-count="3"] .photo-album-grid>.chat-photo:last-child{aspect-ratio:2;grid-column:span 2}.photo-album-footer{color:#a293b1;justify-content:space-between;align-items:center;gap:5px;padding:10px 11px;display:flex}.photo-album-footer b{color:#8e76a5;white-space:nowrap;font-size:10px;font-weight:600}.photo-album-footer span{font-size:8px;line-height:1.5}.row .photo-album+div.bubble{margin-top:7px}@media (max-width:600px){.photo-album{width:260px}.album-draft-items{grid-template-columns:repeat(auto-fill,minmax(48px,1fr))}.album-draft-item{height:52px}.album-draft-summary small{font-size:8px}}.photo-preparation{color:#82629b;margin-bottom:8px;font-size:11px;line-height:1.5}.read-receipt{color:#aaa0b3;margin-right:7px;display:inline-block}.read-receipt.is-read{color:#8d56d9;font-weight:600}.attachment-image>.chat-photo{display:block}.chat-photo{cursor:default}.inbox{min-height:0}.inbox .list{overscroll-behavior:contain;min-height:0}.inbox-scroll-status{text-align:center;color:#9b8ba9;min-height:1px;padding:8px;font-size:10px}.inbox-scroll-status:empty{padding:0}.account-card .remember-login{margin:20px 0 0}.account-card .remember-login label{color:#7f6d95;align-items:center;gap:9px;margin:0;font-size:12px;display:flex}.account-card .remember-login input{accent-color:#8059de;width:16px;height:16px;margin:0;padding:0;display:inline-block}.account-card .remember-login small{color:#b1a4bc;margin-top:7px;font-size:10px}.tenant-brand img{object-fit:contain;background:#fff;border-radius:9px;flex-shrink:0}.sidebar .tenant-brand{white-space:normal;align-items:center;gap:10px}.sidebar .tenant-brand>span{overflow-wrap:anywhere;font-size:20px;line-height:1.4}.sidebar nav .unread-filter{text-align:left;color:#9c6d93;background:#fcf6fb;align-items:center;gap:7px;font-size:12px;display:flex}.sidebar nav .unread-filter.active{color:#8059de;background:#eee4fb}.sidebar nav .unread-filter>span{float:none;text-align:center;color:#9865b4;background:#ecdef3;border-radius:7px;min-width:21px;margin-left:auto;padding:2px 5px;font-size:10px}.unread-inbox-heading{border-bottom:1px solid #eee5f5;padding:0 18px 15px}.unread-inbox-heading>b{color:#9566b8;font-size:12px;display:block}.unread-inbox-heading>span{color:#b4a1c0;margin-top:7px;font-size:9px;line-height:1.7;display:block}.customer-block-controls{color:#b09cbd;background:#fdfbff;border-bottom:1px solid #f0e9f5;justify-content:space-between;align-items:center;gap:14px;padding:9px 20px;font-size:10px;display:flex}.customer-block-controls>button{white-space:nowrap;padding:7px 10px;font-size:10px}.customer-block-button{color:#bd7a7a;background:#fff0ef;border:1px solid #f0dada;border-radius:7px}.customer-blocked-notice{color:#bc8b81;background:#fff2ef;border-bottom:1px solid #f4e2dc;padding:13px 20px;font-size:12px;line-height:1.8}.customer-block-modal{z-index:110;background:#30203966;place-items:center;padding:22px;display:grid;position:fixed;inset:0}.customer-block-modal>section{background:#fff;border-radius:20px;width:min(430px,100%);padding:28px;box-shadow:0 20px 70px #39224633}.customer-block-modal h2{letter-spacing:-.6px;color:#5f496e;margin:0 0 23px;font-size:20px}.customer-block-modal b{color:#9974b7;font-size:14px}.customer-block-modal p{color:#a58db5;margin:15px 0;font-size:12px;line-height:1.9}.customer-block-modal small{color:#baabc3;background:#faf7fc;border-radius:8px;padding:12px;font-size:10px;line-height:1.9;display:block}.customer-block-modal>section>div{justify-content:flex-end;gap:9px;margin-top:24px;display:flex}.branding-page{color:#51435e;background:#f7f8fc;min-height:100%;padding:35px 24px 60px}.branding-content{max-width:1030px;margin:auto}.branding-back{color:#a28ab5;align-items:center;gap:8px;margin-bottom:30px;font-size:11px;display:inline-flex}.branding-title small{letter-spacing:2px;color:#b49bc8;font-size:9px;font-weight:700}.branding-title h1{letter-spacing:-1px;margin:10px 0 12px;font-size:28px}.branding-title p{color:#a294ad;margin:0 0 28px;font-size:12px}.branding-grid{grid-template-columns:1.08fr 1fr;align-items:start;gap:25px;display:grid}.branding-editor{background:#fff;border:1px solid #e5dceb;border-radius:18px;padding:28px}.branding-editor h2{margin:0 0 9px;font-size:17px}.branding-editor>p{color:#b1a0bd;margin:0 0 24px;font-size:11px;line-height:1.8}.branding-upload{text-align:center;background:#fbf8fe;border:1px dashed #ddcbea;border-radius:13px;flex-direction:column;align-items:center;gap:14px;padding:25px 20px;display:flex}.branding-image-preview{color:#cfb9df;background:#fff;border:1px solid #eee6f4;border-radius:21px;place-items:center;width:124px;height:124px;display:grid;overflow:hidden}.branding-image-preview>img{object-fit:contain;width:100%;height:100%;padding:8px}.branding-upload>b{color:#a58ab9;overflow-wrap:anywhere;max-width:100%;font-size:11px;font-weight:500}.branding-upload>small{color:#bcaac9;font-size:9px;line-height:1.9}.branding-upload>button{align-items:center;gap:7px;padding:10px 16px;font-size:11px;display:inline-flex}.branding-buttons{flex-wrap:wrap;align-items:center;gap:10px;margin-top:22px;display:flex}.branding-buttons>button{font-size:11px}.branding-reset{color:#b99dc7;background:0 0;padding:9px 0;font-size:10px!important}.branding-help{color:#c1b1ca;margin-top:17px;font-size:9px;line-height:1.9;display:block}.branding-sample{padding:23px 0}.branding-sample>span{color:#a28ab5;margin-bottom:17px;font-size:11px;display:block}.branding-sample-window{background:#fff;border:1px solid #e3d9ed;border-radius:17px;overflow:hidden;box-shadow:0 15px 50px #63427b06}.branding-sample-header{border-bottom:1px solid #f0e8f6;align-items:center;gap:10px;padding:21px 18px;display:flex}.branding-sample-header>img{object-fit:contain;background:#fff;border-radius:9px;width:36px;height:36px}.branding-sample-header b{overflow-wrap:anywhere;font-size:13px}.branding-sample-header small{color:#baaac6;margin-top:4px;font-size:8px;display:block}.branding-sample-header i{color:#91b09d;white-space:nowrap;background:#eef8f2;border-radius:14px;margin-left:auto;padding:5px 7px;font-size:7px;font-style:normal}.branding-sample-chat{background:#fcfbfe;flex-direction:column;align-items:center;min-height:310px;padding:40px 20px 20px;display:flex}.branding-sample-chat>img{opacity:.6;width:42px;height:42px;margin-bottom:18px}.branding-sample-chat>b{color:#9680a8;font-size:14px}.branding-sample-chat>p{color:#bcacc8;margin:9px 0 45px;font-size:9px}.branding-sample-chat>div{color:#c8b8d2;background:#fff;border:1px solid #eae1f2;border-radius:11px;align-self:stretch;padding:16px;font-size:9px}.branding-sample>p{color:#b7a3c4;margin-top:18px;font-size:10px;line-height:1.9}.branding-editor button:disabled{opacity:.5;cursor:default}@media (max-width:760px){.admin-shell .mobile-inbox-filters{grid-template-columns:repeat(2,minmax(0,1fr));gap:5px;padding:12px 15px 0;display:grid}.mobile-inbox-filters>button{text-align:left;padding:9px 10px;font-size:11px}.mobile-inbox-filters>.unread-filter{color:#a36cac;background:#faf2fc;border:1px solid #efe3f5;border-radius:10px;grid-area:2/1/auto/-1;justify-content:space-between;align-items:center;display:flex}.mobile-inbox-filters>.unread-filter.active{background:#eee2fa}.mobile-inbox-filters>.unread-filter>span{opacity:1;background:#ebd9f4;border-radius:6px;padding:2px 7px;font-size:11px}.unread-inbox-heading{padding:0 16px 13px}.customer-block-controls{align-items:flex-start;gap:10px;padding:9px 12px;font-size:9px}.customer-block-controls>span{line-height:1.8}.customer-block-controls>button{padding:7px 9px;font-size:9px}.customer-blocked-notice{padding:12px;font-size:11px}.branding-page{padding:25px 17px 45px}.branding-title h1{font-size:25px}.branding-grid{grid-template-columns:1fr;gap:6px}.branding-editor{padding:23px}.branding-sample{padding:24px 0}.branding-back{margin-bottom:25px;font-size:10px}.branding-sample-header{padding:18px}.branding-sample-chat{min-height:290px}.branding-upload{padding:24px 15px}.customer-block-modal>section{padding:24px}.customer-block-modal h2{font-size:18px}.customer-block-modal p{font-size:11px}.customer-block-modal small{font-size:9px}}.image-viewer-trigger{vertical-align:middle;background:#fff;border-radius:9px;flex-shrink:0;place-items:center;width:36px;height:36px;padding:0;display:inline-grid;overflow:hidden}.image-viewer-trigger>img{object-fit:contain;width:100%;height:100%;display:block}.brand-image-viewer{z-index:1000;background:#181323d9;place-items:center;padding:40px 20px;display:grid;position:fixed;inset:0}.brand-image-viewer>section{background:#fff;border-radius:20px;flex-direction:column;align-items:center;width:min(680px,100%);max-height:calc(100dvh - 80px);padding:24px;display:flex;position:relative;box-shadow:0 20px 80px #0004}.brand-image-viewer section>img{object-fit:contain;max-width:100%;min-height:80px;max-height:calc(100dvh - 200px);display:block}.brand-image-viewer p{color:#8f7d9e;text-align:center;overflow-wrap:anywhere;margin:20px 0 0;font-size:13px}.brand-image-close{color:#79569a;z-index:1;background:#f2edf7;border-radius:50%;width:34px;height:34px;font-size:24px;position:absolute;top:8px;right:8px}.row{align-items:flex-start;gap:9px}.row>.agent-message-avatar{border:1px solid #e8e0f0;border-radius:12px;flex-shrink:0;width:34px;max-width:none;height:34px;margin-top:18px}.row.mine>.agent-message-avatar{order:2}.row>div{min-width:0;max-width:calc(85% - 43px)}.row:not(:has(.agent-message-avatar))>div{max-width:85%}.agent-name-field{color:#9a80af;margin:0 0 22px;font-size:11px;display:block}.agent-name-field>input{color:#675275;background:#fff;border:1px solid #e5d9ef;border-radius:9px;width:100%;margin-top:10px;padding:12px;display:block}.agent-photo-preview{border-radius:50%}.agent-profile-sample{background:#faf8fd;border:1px solid #e5d9ef;border-radius:18px;align-items:flex-start;gap:12px;padding:28px 20px;display:flex}.agent-profile-sample>.agent-message-avatar{border:1px solid #e9dff2;border-radius:14px;flex-shrink:0;width:40px;height:40px}.agent-profile-sample>div{min-width:0}.agent-profile-sample b{color:#9a80ad;margin:0 0 8px;font-size:11px;display:block}.agent-profile-sample .bubble{color:#7b638e;background:#fff;border:1px solid #eee6f4;border-radius:13px;padding:13px;font-size:12px;line-height:1.8}.agent-profile-sample small{color:#b7a1c7;margin-top:12px;font-size:9px;line-height:1.8;display:block}@media (max-width:760px){.row>div,.visitor .row>div{max-width:calc(94% - 43px)}.row:not(:has(.agent-message-avatar))>div{max-width:94%}.visitor .row:not(:has(.agent-message-avatar))>div{max-width:94%}.brand-image-viewer>section{padding:25px 18px 18px}.brand-image-viewer{padding:25px 14px}.agent-profile-sample{gap:10px;padding:24px 16px}}.auto-reply-editor textarea{resize:vertical;color:#604e70;background:#fdfbff;border:1px solid #ded2eb;border-radius:12px;width:100%;min-height:180px;max-height:500px;padding:15px;font-size:13px;line-height:1.85}.auto-reply-editor textarea::placeholder{color:#baa8c7}.auto-reply-switch-row{justify-content:space-between;align-items:center;gap:16px;margin-bottom:28px;display:flex}.auto-reply-switch-row h2{margin:0 0 9px}.auto-reply-switch-row p{color:#9e8cab;margin:0;font-size:11px;line-height:1.8}.auto-reply-switch{white-space:nowrap;color:#8059bf;align-items:center;gap:7px;font-size:11px;display:flex}.auto-reply-switch input{accent-color:#8059de;width:17px;height:17px;margin:0}.auto-reply-label{color:#856998;margin-bottom:12px;font-size:12px;font-weight:600;display:block}.auto-reply-editor-foot{justify-content:space-between;align-items:center;gap:10px;margin-top:9px;display:flex}.auto-reply-editor-foot>button{color:#9872b4;background:0 0;padding:5px 0;font-size:10px}.auto-reply-editor-foot>small{color:#bba6c8;font-size:10px}.auto-reply-rule{color:#a17abd;background:#f5effc;border:1px solid #eee2f8;border-radius:10px;align-items:flex-start;gap:8px;margin-top:22px;padding:13px;display:flex}.auto-reply-rule svg{flex-shrink:0;margin-top:2px}.auto-reply-rule p{margin:0;font-size:10px;line-height:1.9}.auto-reply-save-state{color:#b39bc4;font-size:10px;line-height:1.7}.auto-reply-preview{background:#faf8fd;border:1px solid #e7ddef;border-radius:18px;padding-bottom:30px;overflow:hidden}.auto-reply-preview-header{background:#fff;border-bottom:1px solid #eee6f5;align-items:center;gap:9px;padding:20px;display:flex}.auto-reply-preview-header img{width:32px;height:32px}.auto-reply-preview-header b{color:#7e6393;font-size:13px}.auto-reply-customer{color:#fff;background:#8b63db;border-radius:13px 13px 3px;width:fit-content;max-width:85%;margin:25px 18px 24px auto;padding:13px 16px;font-size:11px}.auto-reply-bot{align-items:flex-start;gap:9px;padding:0 18px;display:flex}.auto-reply-bot>span{color:#ae89d1;background:#f0e5fc;border-radius:10px;flex-shrink:0;place-items:center;width:31px;height:31px;margin-top:18px;display:grid}.auto-reply-bot>div{flex:1;min-width:0}.auto-reply-bot small{color:#ab90bd;margin-bottom:7px;font-size:10px;display:block}.auto-reply-bot p{white-space:pre-wrap;overflow-wrap:anywhere;color:#8e769f;background:#fff;border:1px solid #ede3f4;border-radius:13px 13px 13px 3px;max-height:440px;margin:0;padding:14px;font-size:12px;line-height:1.9;overflow:auto}.auto-reply-status{color:#b39ac4;align-items:center;gap:7px;margin-top:20px;font-size:11px;display:flex}.auto-reply-status>span{background:#cfc1d9;border-radius:50%;width:6px;height:6px}.auto-reply-status>span.on{background:#85b69e}.auto-reply-status small{color:#c3afcf;margin-left:auto;font-size:9px}@media (max-width:760px){.auto-reply-switch-row{align-items:flex-start;gap:10px}.auto-reply-switch{padding-top:3px;font-size:10px}.auto-reply-switch-row p{font-size:10px}.auto-reply-save-state{font-size:9px}.auto-reply-bot p{max-height:300px}}.auto-reply-choices{gap:6px;margin-block:8px;display:grid}.auto-reply-choices button{color:#203f68;text-align:start;white-space:normal;overflow-wrap:anywhere;background:#f5f9ff;border:1px solid #bdd3f4;border-radius:9px;align-items:center;gap:8px;min-height:44px;padding:7px 10px;display:flex}.auto-reply-choices button:hover:enabled{background:#e6f0ff}.auto-reply-number{color:#fff;background:#2369bf;border-radius:.27em;flex:none;place-items:center;width:1.45em;height:1.45em;font-weight:600;line-height:1;display:inline-grid}.auto-reply-option-settings{margin-top:24px}.auto-reply-option-settings>p{color:#665379;margin:8px 0 12px;font-size:12px}.auto-reply-option-settings fieldset{border:1px solid #ded2eb;border-radius:10px;gap:9px;min-inline-size:0;margin:0 0 12px;padding:10px 12px 13px;display:grid}.auto-reply-option-settings legend{padding-inline:4px}.auto-reply-option-settings label{color:#604e70;gap:4px;font-size:12px;display:grid}.auto-reply-option-settings input,.auto-reply-editor .auto-reply-option-settings textarea{color:#604e70;background:#fdfbff;border:1px solid #ded2eb;border-radius:8px;width:100%;min-height:44px;padding:8px 10px;font-size:16px;line-height:1.5}.auto-reply-editor .auto-reply-option-settings textarea{min-height:84px}.auto-reply-bot p.auto-reply-preview-response{margin-top:8px}.admin-overview{flex-shrink:0;grid-template-columns:repeat(3,minmax(0,1fr)) auto;gap:12px;padding:12px 24px 0;display:grid}.admin-overview>div{background:#fff;border:1px solid #e8e0f0;border-radius:12px;padding:12px 15px}.admin-overview small{color:#a58bb8;font-size:10px;display:block}.admin-overview b{color:#82619d;margin-top:5px;font-size:21px;display:block}.admin-overview em{margin-left:5px;font-size:10px;font-style:normal}.admin-overview span{color:#b9a7c6;margin-top:5px;font-size:8px;line-height:1.6;display:block}.admin-overview>a{color:#a07bb9;align-self:center;max-width:120px;font-size:10px;line-height:1.8}.expiry-banner{color:#ac945d;background:#fffaf0;border:1px solid #f0dfbb;border-radius:10px;flex-shrink:0;margin:12px 24px 0;padding:12px 16px}.expiry-banner.urgent{color:#bb8091;background:#fff4f6;border-color:#f0d0d6}.expiry-banner b{font-size:12px;display:block}.expiry-banner span{margin-top:6px;font-size:10px;line-height:1.7;display:block}.inbox-pagination{background:#fff;border-top:1px solid #eee7f3;flex-shrink:0;justify-content:space-between;align-items:center;gap:5px;padding:10px;display:flex}.inbox-pagination button{padding:7px 9px;font-size:10px}.inbox-pagination>span{color:#b3a0c0;font-size:9px}.older-messages{margin:0 auto 20px;font-size:10px;display:block}.archive-notice{color:#aa8fbd;background:#f3edf9;justify-content:space-between;align-items:center;gap:10px;padding:10px 15px;font-size:11px;display:flex}.archive-notice>button{padding:7px;font-size:10px}.ops-card{background:#fff;border:1px solid #e5dbea;border-radius:18px;margin-bottom:23px;padding:27px}.ops-card h2{color:#725789;margin:0 0 15px;font-size:18px}.ops-card>p{color:#a18caf;margin:0 0 12px;font-size:12px;line-height:1.9}.ops-card>small{color:#b5a0c3;font-size:10px;line-height:1.9;display:block}.ops-actions{flex-wrap:wrap;align-items:center;gap:10px;margin:18px 0;display:flex}.ops-actions>button,.ops-actions>a{font-size:11px}.ops-card>label{color:#9e81b3;align-items:center;gap:12px;font-size:12px;display:flex}.ops-card select{color:#9671ad;background:#fff;border:1px solid #e4d6ed;border-radius:8px;padding:10px}.backup-list{margin-top:18px}.backup-list>div,.push-devices>div{border-top:1px solid #f0e8f6;justify-content:space-between;align-items:center;gap:12px;padding:15px 0;display:flex}.backup-list b{color:#a180b6;font-size:12px}.backup-list small,.push-devices small{color:#b8a3c7;margin-top:7px;font-size:10px;line-height:1.7;display:block}.backup-list>div>div{flex-shrink:0;gap:8px;display:flex}.backup-list .outline,.push-devices .outline{padding:8px 10px;font-size:10px}.push-devices{margin-top:15px}.push-devices>div>span{color:#a78db9;font-size:11px}.sidebar{overflow-y:auto}.admin-shell .workspace{margin-top:15px}.owner-expiry-warning{margin-top:5px;font-size:10px;font-weight:600;display:block;color:#be8b64!important}@media (max-width:760px){.admin-overview{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;padding:8px 10px 0}.admin-overview>div{padding:9px}.admin-overview small{font-size:9px}.admin-overview b{font-size:16px}.admin-overview span{font-size:7px}.admin-overview>a{grid-column:1/-1;justify-self:end;max-width:none;font-size:9px}.expiry-banner{margin:8px 10px 0;padding:10px}.expiry-banner b{font-size:11px}.expiry-banner span{font-size:9px}.ops-card{border-radius:15px;padding:21px 18px}.ops-card h2{font-size:17px}.ops-card>p{font-size:11px}.ops-card>small{font-size:9px}.backup-list>div{flex-direction:column;align-items:flex-start;gap:12px}.backup-list b{font-size:11px}.ops-actions>button,.ops-actions>a{font-size:10px}.inbox-pagination{padding:9px 14px}.archive-notice{font-size:10px}.admin-shell .workspace{margin-top:8px}}.admin-alert-settings{flex-shrink:0;margin:10px 24px 0}.admin-alert-settings>summary{color:#9b7db3;cursor:pointer;background:#f6f0fc;border:1px solid #e8ddf1;border-radius:8px;width:fit-content;padding:8px 11px;font-size:11px}.admin-alert-settings .alert-controls{padding:12px 0 0}.admin-shell .admin-overview>div{padding:10px 13px}.admin-shell .admin-overview b{font-size:19px}.admin-shell .expiry-banner{padding:10px 14px}@media (max-width:760px){.admin-alert-settings{margin:8px 10px 0}.admin-alert-settings>summary{padding:7px 10px;font-size:10px}.admin-shell header{padding:17px 16px}.admin-shell .admin-overview>div{padding:8px}.admin-shell .admin-overview b{font-size:15px}}.customer-tools{background:#fff;border-bottom:1px solid #eee7f4;flex-shrink:0}.customer-tools>summary{cursor:pointer;color:#a185b5;padding:10px 16px;font-size:10px}.customer-tools .name-editor{border-bottom:0}.admin-shell .chathead{min-height:64px;padding:12px 16px}.admin-shell .compose textarea{height:48px}.admin-shell header{padding:14px 24px}.admin-shell .tenant-address{padding-top:8px;padding-bottom:8px}@media (max-width:760px){.customer-tools>summary{padding:9px 14px;font-size:10px}}.admin-statistics{flex-shrink:0;margin:7px 24px 0}.admin-statistics>summary{cursor:pointer;color:#a48db7;background:#fff;border:1px solid #e8e0ef;border-radius:9px;align-items:center;gap:22px;padding:8px 12px;font-size:10px;list-style:none;display:flex}.admin-statistics>summary b{color:#87669e;margin-left:5px;font-size:12px}.admin-statistics>summary small{color:#bca9c9;margin-left:auto;font-size:9px}.admin-statistics>summary:after{content:"⌄";color:#aa8dbf}.admin-statistics[open]>summary:after{transform:rotate(180deg)}.admin-statistics .admin-overview{padding:8px 0 0}.admin-shell>main{min-height:0}.admin-shell>main>header{padding:10px 20px}.admin-shell>main>header h1{margin:0;font-size:20px}.admin-shell>main>header .chat-title p{display:none}.inbox-read-all{align-items:center;gap:8px;padding:12px 17px 0;display:flex}.inbox-read-all>button{white-space:nowrap;align-items:center;gap:6px;padding:8px 10px;font-size:10px;display:flex}.inbox-read-all>span{color:#a891b8;font-size:9px;line-height:1.6}.chat-window-actions{align-items:center;gap:5px;margin-left:auto;display:flex}.chat-window-actions .outline{white-space:nowrap;align-items:center;gap:5px;margin:0;padding:7px 8px;font-size:10px;display:flex}.chat-popout-drag{color:#b39bc8;cursor:grab;touch-action:none;background:#f8f4fd;border-radius:6px;place-items:center;width:25px;height:30px;padding:0;display:grid}.chat-popout-drag:active{cursor:grabbing}.popout-drag-ghost{z-index:3000;pointer-events:none;color:#fff;background:#8b61d9;border-radius:12px;max-width:260px;padding:12px 16px;font-size:12px;position:fixed;box-shadow:0 10px 30px #4b2c7133}.popout-titlebar{background:#eee7f8;border-bottom:1px solid #dfd2ef;flex-shrink:0;align-items:center;gap:10px;height:45px;display:flex}.popout-window-handle{cursor:move;touch-action:none;-webkit-user-select:none;user-select:none;flex:1;align-items:center;gap:8px;min-width:0;height:100%;padding:0 14px;display:flex}.popout-window-handle>img{width:25px;height:25px}.popout-window-handle b{color:#84639e;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.popout-window-handle small{color:#b69cc9;white-space:nowrap;margin-left:auto;font-size:9px}.popout-titlebar>button{color:#9e7db6;background:0 0;place-items:center;width:42px;height:45px;display:grid}.popout-titlebar>button:hover{color:#b2778b;background:#f6dfe6}.popout-shell{width:100%;height:100dvh;min-height:0!important}.popout-shell>main>header{display:none}.popout-shell .workspace{border:0;border-radius:0;min-height:0;margin:0!important}.popout-shell .conversation{width:100%;min-width:0;min-height:0;display:flex!important}.popout-shell .messages{flex:1;min-height:0;padding:17px}.popout-shell .chathead{min-height:61px}.popout-shell .compose{margin:8px 12px 12px}.popout-shell .admin-alert-settings{margin:7px 12px}.popout-shell .chathead p{font-size:10px}.popout-shell .mobile-private-memo{display:none!important}.popout-shell .inquiry-notice{margin:7px 12px}.popout-shell .row>div{max-width:calc(92% - 42px)}@media (max-width:760px){.admin-statistics{margin:6px 10px 0}.admin-statistics>summary{gap:10px;padding:8px;font-size:9px}.admin-statistics>summary b{margin-left:3px;font-size:10px}.admin-statistics>summary small{font-size:8px}.admin-statistics .admin-overview{padding:7px 0 0}.chat-popout-drag,.chat-window-actions .outline>span{display:none}.chat-window-actions .outline{padding:7px}.chat-window-actions{gap:3px;margin-left:auto}.admin-shell>main>header{padding:10px 16px}.inbox-read-all{padding:10px 15px 0}.popout-shell .compose textarea{height:62px}.popout-shell .chathead .avatar{display:grid}.popout-window-handle small{display:none}}.conversation-expanded>main>header,.conversation-expanded .tenant-address,.conversation-expanded .admin-statistics,.conversation-expanded .admin-alert-settings,.conversation-expanded .mobile-admin-links{display:none!important}.conversation-expanded .workspace{margin:6px!important}.conversation-expanded .profile{display:none}.conversation-expanded .chathead{min-height:54px;padding:8px 13px}.conversation-expanded .compose{margin:6px 10px 8px;padding:8px 10px}.conversation-expanded .compose textarea{height:34px}.conversation-expanded .messages{padding:16px}.conversation-expanded .customer-tools>summary{padding:7px 13px}.conversation-expanded .mobile-private-memo{display:none}.floating-chat-layer{z-index:2500;pointer-events:none;position:fixed;inset:0}.floating-chat{pointer-events:auto;resize:both;background:#fff;border:1px solid #c5b1e5;border-radius:13px;flex-direction:column;width:375px;min-width:min(320px,100vw - 12px);max-width:calc(100vw - 12px);height:635px;min-height:300px;max-height:calc(100dvh - 16px);display:flex;position:absolute;overflow:hidden;box-shadow:0 12px 55px #39234e38}.floating-chat-title{background:#eee5fb;border-bottom:1px solid #e1d2f2;flex-shrink:0;height:40px;display:flex}.floating-chat-title>button{color:#8562a7;background:0 0;place-items:center;width:36px;display:grid}.floating-chat-title>button:last-child:hover{color:#b25d80;background:#f3d8e4}.floating-chat-title>.floating-chat-grip{cursor:move;touch-action:none;text-align:left;flex:1;gap:7px;width:auto;min-width:0;padding:0 12px;display:flex}.floating-chat-grip b{white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.floating-chat iframe{border:0;flex:1;width:100%;min-height:0}.floating-chat-shield{cursor:move;position:absolute;inset:40px 0 0}.floating-resize-hint{pointer-events:none;color:#aa8bc9;font-size:12px;position:absolute;bottom:0;right:2px}.floating-chat.is-moving{box-shadow:0 20px 70px #39234e55}.expand-conversation{font-size:10px!important}@media (max-width:760px){.conversation-expanded[data-mobile-pane=list]>main>header,.conversation-expanded[data-mobile-pane=list] .mobile-admin-links{display:flex!important}.conversation-expanded[data-mobile-pane=chat] .chathead .avatar{display:none}.conversation-expanded .chathead .outline{padding:6px;font-size:9px}.conversation-expanded .chathead{gap:5px}.conversation-expanded .compose textarea{height:38px}.floating-chat{width:375px;height:635px}}.embedded-shell .admin-alert-settings{display:none}.embedded-shell .chathead{min-height:40px;padding:5px 12px}.embedded-shell .chathead p,.embedded-shell .chathead .avatar{display:none!important}.embedded-shell .customer-tools>summary{padding:7px 12px}.embedded-shell .compose{margin:6px 10px 8px;padding:8px 10px}.admin-shell.embedded-shell .compose textarea{height:34px}.embedded-shell .chathead .outline{padding:6px;font-size:10px}.admin-shell.embedded-shell .chathead{min-height:40px;padding:5px 12px}.admin-shell.embedded-shell .compose{margin:6px 10px 8px;padding:8px 10px}.conversation-expanded .chathead>div:not(.chat-window-actions){min-width:0}.conversation-expanded .chathead>div:not(.chat-window-actions):not(.avatar){flex:1}.conversation-expanded .chathead b{white-space:nowrap;text-overflow:ellipsis;display:block;overflow:hidden}.conversation-expanded .chathead .chat-window-actions{flex:none}@media (min-width:761px){.admin-shell:not(.popout-shell) .workspace{align-self:center;width:calc(100% - 24px);max-width:1200px;max-height:680px;margin:8px 12px 12px}.admin-shell:not(.popout-shell) .profile{width:170px;padding:22px 16px}.admin-shell:not(.popout-shell) .inbox{width:240px}.admin-shell:not(.popout-shell) .chathead{min-height:57px;padding:9px 12px}.admin-shell:not(.popout-shell) .compose{margin:8px 12px 10px;padding:9px}.admin-shell:not(.popout-shell) .compose textarea{height:38px}.admin-shell:not(.popout-shell) .chathead>div:not(.avatar):not(.chat-window-actions){min-width:0}.admin-shell:not(.popout-shell) .chathead b{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}}.person-row{flex-shrink:0;display:flex;position:relative}.person-row .person{padding-right:32px}.inbox-drag-handle{cursor:grab;touch-action:none;color:#a48abd;background:#f4eefb;border-radius:7px;place-items:center;width:25px;height:34px;display:grid;position:absolute;top:50%;right:4px;transform:translateY(-50%)}.inbox-drag-handle:active{cursor:grabbing;background:#e8dcf8}.inbox-drag-handle:hover{color:#8059d6}.admin-shell .person-row .person.selected{padding-right:32px}.chathead .chat-block-button{color:#b17a91;border-color:#ecdce4;margin-left:auto;padding:7px 9px;font-size:10px}.chathead .chat-block-button+.outline{margin-left:0}.admin-shell.embedded-shell .chathead .chat-block-button{padding:6px;font-size:10px}.chathead>div:not(.avatar){min-width:0}.chathead b{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.customer-region{text-align:left;border-top:1px solid #eee6f4;border-bottom:1px solid #eee6f4;margin:12px 0;padding:12px 0}.customer-region>b{color:#8c6ca4;font-size:11px;display:block}.customer-region>span{color:#6f5a80;overflow-wrap:anywhere;margin-top:7px;font-size:12px;line-height:1.7;display:block}.customer-region>small{color:#b2a1bf;margin-top:7px;font-size:9px;line-height:1.7;display:block}.customer-region>time{color:#b7a7c2;margin-top:7px;font-size:8px}.compact-customer-region{padding:0 15px}.compact-customer-region .customer-region{border:0;margin:0;padding:12px 0}.chathead .chat-archive-button{color:#8b74aa;white-space:nowrap;margin-left:0;padding:7px 9px;font-size:10px}.chathead .chat-archive-button+.outline{margin-left:0}.admin-shell.embedded-shell .chathead .chat-archive-button{padding:6px;font-size:10px}@media (max-width:760px){.admin-shell .chathead{flex-wrap:wrap}.admin-shell .chathead>div:not(.avatar){min-width:0}.admin-shell .chathead>div:not(.avatar):not(.chat-window-actions){flex:1}.admin-shell .chathead .chat-block-button,.admin-shell .chathead .chat-archive-button{margin-left:0}.admin-shell.embedded-shell .chathead>div:not(.avatar){flex-basis:100%}.admin-shell.embedded-shell .chathead .outline{padding:5px 7px;font-size:9px}}.auto-open-controls{background:#fff;border-top:1px solid #eee8f5;border-bottom:1px solid #eee8f5;flex-shrink:0;align-items:center;gap:12px;padding:12px 20px;display:flex}.auto-open-controls button{white-space:nowrap;padding:10px 13px;font-size:12px}.auto-open-controls span{color:#8c7a9d;font-size:11px;line-height:1.6}@media (max-width:760px){.auto-open-controls{flex-wrap:wrap;gap:6px;padding:10px 14px}.auto-open-controls button{font-size:11px}.auto-open-controls span{font-size:10px}}.floating-chat-layer.ordered-chat-layer{overscroll-behavior:contain;scrollbar-gutter:stable;grid-template-columns:repeat(auto-fill,minmax(min(360px,100%),1fr));grid-auto-rows:min(635px,100dvh - 32px);align-content:start;gap:12px;padding:0 2px 8px 0;display:grid;inset:16px;overflow:auto}.ordered-chat-layer .ordered-chat{resize:none;width:100%;min-width:0;max-width:none;height:100%;min-height:0;max-height:none;position:relative;top:auto;left:auto;box-shadow:0 6px 20px #39234e26}.ordered-chat-layer .ordered-chat.is-active{border-color:#9161d1}.ordered-chat-label{color:#8562a7;flex:1;align-items:center;gap:7px;min-width:0;padding:0 12px;display:flex}.ordered-chat-label b{white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}@media (max-width:760px){.floating-chat-layer.ordered-chat-layer{grid-auto-rows:min(635px,100dvh - 16px);gap:10px;inset:8px}}.ordered-chat-slot{pointer-events:none;min-width:0;min-height:0;position:relative}.floating-chat-title>.ordered-chat-drag{cursor:grab;touch-action:none;-webkit-user-select:none;user-select:none;justify-content:flex-start;width:auto;display:flex}.floating-chat-title>.ordered-chat-drag:active{cursor:grabbing}.ordered-chat-layer .ordered-chat.is-moving{box-shadow:0 20px 60px #39234e55}.ordered-chat-layer .ordered-chat.is-detached{max-width:calc(100vw - 16px);max-height:calc(100dvh - 16px)}.floating-chat-title>.outside-chat-button{white-space:nowrap;flex-shrink:0;align-items:center;gap:4px;width:auto;padding:0 8px;font-size:10px;display:flex}.background-alert-settings{background:#fff;border-bottom:1px solid #eee8f5;flex-shrink:0;max-height:55dvh;padding:10px 20px;overflow:auto}.background-alert-settings>summary{cursor:pointer;color:#8562a7;font-size:12px}.background-alert-settings>button{margin-top:12px}.background-alert-settings>p{color:#8c7a9d;font-size:11px;line-height:1.7}.background-alert-settings .ops-card{max-width:760px;margin:12px 0}.pinned-notice{color:#72558f;background:#faf6ff;border-bottom:1px solid #e6d9f6;flex-shrink:0;max-height:45dvh;padding:10px 16px;overflow:auto}.pinned-notice-heading{align-items:center;gap:7px;display:flex}.pinned-notice-heading>b{font-size:12px}.pinned-notice-heading .outline{margin-left:auto;padding:5px 8px;font-size:10px}.notice-remove{color:#9d81b8;background:0 0;place-items:center;padding:4px;display:grid}.pinned-notice-body{margin-top:6px;font-size:12px;line-height:1.6}.pinned-notice-body summary{cursor:pointer;white-space:nowrap;text-overflow:ellipsis;max-width:100%;overflow:hidden}.pinned-notice-body p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}.pinned-notice>small{color:#9c88b1;margin-top:6px;font-size:10px;display:block}.pinned-notice form textarea{resize:vertical;border:1px solid #dfd0ef;border-radius:8px;width:100%;min-height:80px;margin:10px 0 6px;padding:9px;font-size:13px}.pinned-notice form>div{gap:6px;display:flex}.pinned-notice form button{padding:7px 10px;font-size:11px}.pinned-notice>[role=alert]{color:#b04465;font-size:11px}.admin-shell .conversation .compose{margin:6px 10px 8px;padding:7px 9px}.admin-shell .conversation .compose textarea{height:32px;min-height:32px;font-size:14px;line-height:1.6;display:block}.admin-shell .conversation .messages{padding:14px 16px}.admin-shell .conversation .messages .bubble{font-size:15px;line-height:1.7}@media (max-width:760px){.admin-shell .conversation .compose{margin:6px 10px max(8px,env(safe-area-inset-bottom));padding:7px 9px}.admin-shell .conversation .compose textarea{height:38px;min-height:38px;font-size:16px}}.shell.visitor .conversation .compose{padding:7px 10px 6px}.shell.visitor .conversation .compose textarea{height:36px;min-height:36px;display:block}.admin-shell .conversation .compose textarea{height:28px;min-height:28px}@media (max-width:760px){.shell.visitor .conversation .compose textarea{height:34px;min-height:34px}.admin-shell .conversation .compose textarea{height:32px;min-height:32px}}.admin-shell .person-row .person,.admin-shell .person-row .person.selected{padding-right:76px}.person-row .inbox-drag-handle{justify-content:center;align-items:center;gap:3px;width:66px;height:32px;font-size:10px;display:flex;right:5px}.chathead .chat-multi-button{white-space:nowrap;color:#8059de;border-color:#d9c8ef;padding:7px 9px;font-size:10px}@media (max-width:760px){.admin-shell .chathead{flex-wrap:wrap}.admin-shell .chathead .chat-multi-button{padding:6px 8px}}.shell .conversation .messages .bubble{padding:9px 11px;font-size:13px;line-height:1.55}.shell .conversation .messages .row{margin:10px 0}.shell .conversation .messages .row small{margin-bottom:3px}.shell.visitor,.shell.visitor .conversation .messages{background:#dce7ef}.independent-window-list{background:#fff;border-bottom:1px solid #e7e0ed;flex-wrap:wrap;flex-shrink:0;align-items:center;gap:7px;padding:9px 20px;display:flex}.independent-window-list>b{color:#755b94;white-space:nowrap;font-size:11px}.independent-window-list>span{color:#8c7e9b;font-size:10px}.independent-window-list>button{align-items:center;gap:5px;padding:6px 8px;font-size:10px;display:flex}@media (max-width:760px){.independent-window-list{padding:8px 14px}.independent-window-list>span{width:100%}}.independent-window-list{max-height:118px;overflow:auto}.independent-window-list>button{white-space:nowrap;max-width:220px;overflow:hidden}.floating-chat-layer.ordered-chat-layer{grid-template-columns:repeat(auto-fill,minmax(min(360px,100%),375px))}.ordered-chat-layer .ordered-chat.is-active{box-shadow:0 10px 30px #39234e38}.chat-photo{max-width:100%;text-align:inherit;cursor:pointer;background:0 0;border:0;border-radius:0;padding:0;display:block}.photo-popup-error{color:#977c9e;padding:8px;font-size:11px;line-height:1.6;display:block}.photo-window{background:#fff;flex-direction:column;min-width:0;min-height:0;display:flex;position:fixed;inset:0;overflow:hidden}.photo-window>header{background:#faf8fd;border-bottom:1px solid #eee8f3;flex-shrink:0;align-items:center;gap:8px;padding:7px 10px;display:flex}.photo-window>header>h1{color:#7c6a8c;flex:1;min-width:0;margin:0;font-size:12px}.photo-window>header>button{color:#735a8b;background:#efe9f6;border-radius:7px;flex-shrink:0;width:30px;height:30px;padding:0;font-size:22px}.photo-window-stage{flex:1;justify-content:center;align-items:center;min-width:0;min-height:0;padding:10px;display:flex;overflow:hidden}.photo-window-stage>img{object-fit:contain;width:auto;max-width:100%;height:auto;max-height:100%;display:block}.photo-window-stage>p{color:#977c9e;padding:10px;font-size:12px;line-height:1.7}.admin-shell .workspace .conversation>.chathead{flex-wrap:nowrap;flex-shrink:0;gap:6px;min-height:52px;padding:6px 10px}.admin-shell .workspace .conversation>.chathead>.avatar{border-radius:10px;flex-shrink:0;width:28px;height:28px;font-size:12px}.admin-shell .workspace .conversation>.chathead>.conversation-heading{flex:1;min-width:0}.admin-shell .workspace .conversation>.chathead b{margin:0;font-size:12px;line-height:16px}.admin-shell .workspace .conversation>.chathead p{white-space:nowrap;text-overflow:ellipsis;margin:2px 0 0;font-size:10px;line-height:13px;overflow:hidden}.admin-shell .workspace .conversation>.chathead>.outline{border-radius:7px;flex-shrink:0;height:28px;margin-left:0;padding:5px 7px;font-size:9px;line-height:16px}.admin-shell .workspace .conversation>.pinned-notice{padding:6px 10px}.admin-shell .workspace .conversation .pinned-notice-heading{gap:5px;min-height:24px}.admin-shell .workspace .conversation .pinned-notice-heading>b{font-size:11px}.admin-shell .workspace .conversation .pinned-notice-heading>.outline{min-height:24px;padding:4px 7px;font-size:9px;line-height:14px}.admin-shell .workspace .conversation>.pinned-notice>small{margin-top:3px;font-size:9px;line-height:14px}.admin-shell .workspace .conversation .pinned-notice-body{margin-top:3px;font-size:11px}.admin-shell .workspace .conversation>.customer-tools>summary{padding:5px 10px;font-size:9px;line-height:14px}@media (max-width:350px){.admin-shell .workspace .conversation>.chathead{gap:4px;padding-inline:6px}.admin-shell .workspace .conversation>.chathead>.avatar{display:none}.admin-shell .workspace .conversation>.chathead>.outline{padding-inline:5px}}